How do I Verify if Cache is Working?

Visit your website using Chrome. Navigate to Chrome menu > More tools > Developer tools > Network, or simply use the shortcut Ctrl+Shift+I to bring it up. The test page may contain many requests, but you can just click your main domain to check the header. You might see X-LiteSpeed-Cache: miss or X-LiteSpeed-Cache: hit. Normally the first visit to a page … Read more

How do I upgrade to LiteSpeed Enterprise?

This script will: Generate an Apache config file from OpenLiteSpeed config Uninstall OpenLiteSpeed Install LiteSpeed and read the Apache config file /bin/bash <( curl -sk https://raw.githubusercontent.com/litespeedtech/ls-cloud-image/master/Setup/ols2ent.sh ) -L You will need to purchase a LiteSpeed Enterprise license after upgrade. Lite Speed Enterprise license can be purchased from our store. Note: Do not run this script … Read more

How do I Reset my Web Server WebAdmin Password, OpenLiteSpeed?

If you forget your password, you may run the following command to reset it: /usr/local/lsws/admin/misc/admpass.sh It will ask for the WebAdmin username, which should be admin. Then, enter your new password. You can use Putty to make ssh connection. Read our quick start tutorial on Putty to get started quickly.

What is your refund policy?

We know you’ll love Best WordPress, but if for any reason you’d like to cancel your account after the first thirty days we’ll provide a prorated refund for any unused time left in your plan.

What information will you need from me?

In order to provide comprehensive WordPress support we’ll need an administrator account in WordPress and access to your server, usually through cPanel or via your hosting account, so we can get everything setup and take care of any issues that arise. Other than that we just collect standard billing information and an email address for … Read more

Does it matter who hosts my site?

No. We offer WordPress maintenance plans for customers we host and for customers hosted by third parties. A quality web host makes a huge difference in your site’s performance and can even improve your search engine rankings. If you’re happy with your current host then there is a good chance that everything will be fine. … Read more

Can I upgrade after signing up?

Yes, you can upgrade at any time after signing up. You’ll see an option when you view your account settings. You can downgrade at any time, too.

What if something breaks my site?

If a WordPress core, plugin, or theme update breaks your site we’ll either fix it or restore a backup. We always have a site backup available before we apply updates and test after. Sometimes plugins simply aren’t compatible with the latest version of WordPress or they are no longer being maintained by their developer. In … Read more

What type of updates do your plans cover?

We’ll update any themes or plugins that are installed on your site, but premium plugins and themes – those that have been purchased – must have valid and active licenses. We apply the following updates for free for members: All WordPress core updates are included. Plugins that are available from the WordPress plugin repository are … Read more

What happens after I sign up for a Best WordPress Maintenance plan?

After joining, the first thing we’ll need from you is some Site Access information. That includes a WordPress administrator account and FTP/Server access. We can help you find this information if needed. Next, we’ll complete an initial site assessment and run a series of benchmarks of your site to get a baseline to compare to … Read more