We’ll update any themes or plugins that are installed on your site, but premium plugins and themes – those that have been purchased – must have valid and active licenses. We apply the following updates for free for members:
- All WordPress core updates are included.
- Plugins that are available from the WordPress plugin repository are included. All other plugins can be optionally updated using development hours.
- Themes that are available from the WordPress theme repository are included. All other themes can be optionally updated using development hours.
- We don’t include paid (premium) plugins and themes in our standard updates because they often take more time to configure and test, and since we won’t have your license information, you’ll need to provide the updated plugins files or input the license on your site so we can update them for you.
We try to be fair about the time spent updating premium plugins and themes. More and more, those updates are one-click and therefore wouldn’t count against your development hours. However, there are still many circumstances where they must be updated manually.